Settings

Configure ReplayPRO to match your business needs. This guide covers all available settings and how to use them.

Recording Settings

Enable Visitor Recording

Toggle visitor recording on or off. When enabled, the app records visitor sessions on your store.

On - Sessions are recorded (default)
Off - No new sessions are recorded; existing data remains accessible

Enable Video Recordings

Control whether session replays include video recordings.

On - Full video replays are captured using rrweb technology
Off - Visitor actions are tracked but without video playback

This is useful if you want to reduce storage usage while still tracking visitor behavior.

Integration Method

ReplayPRO supports two integration methods:

Theme App Extensions (Recommended)

The modern way to integrate apps with Shopify themes. Benefits include:

Better performance
Improved reliability
Easier management through theme editor
No script tag conflicts

To enable Theme App Extensions:

Go to Settings > Integration Method
Click Open Theme Settings
Find the ReplayPRO Recorder block
Enable the block
Return to ReplayPRO and click Check Status

Legacy Script Tags

Older stores may still use Script Tag integration. While functional, we recommend upgrading to Theme App Extensions for better performance.

To upgrade:

Click Switch to Theme App Extensions in Settings
Follow the steps to enable the recorder in your theme

Maximum Page View Recording Time

Set the maximum duration for recording a single page view:

5 minutes - Shorter recordings, lower storage
10 minutes - Balanced setting
15 minutes - Extended recordings
30 minutes - Maximum recording time

Longer recordings capture more visitor behavior but use more storage.

Plan & Limits

View your current subscription details:

Current Plan - Your active plan name
Monthly Limit - Number of pageviews included
Captured This Month - Progress toward your limit
Remaining - Pageviews left this billing period

Upgrade Plan

Need more pageviews? Click Upgrade Plan to see available options.

Reset Limit

Available on Basic and higher plans. Resets your monthly counter by deleting all recorded data. Use with caution - this action cannot be undone.

Account Settings

Track Items in Shopping Cart

Record which products visitors add to their cart during sessions. Useful for understanding purchase intent.

Track Visitor Orders

Link completed orders to visitor sessions for conversion tracking. Shows which visitors became customers.

Mask All Input Content

Hide all text entered in form fields during video playback. Protects visitor privacy by masking:

Email addresses
Phone numbers
Addresses
Any text input

Mask Customer Details on Order Page

Hide personal information on order confirmation pages:

Customer names
Shipping addresses
Contact information

Currency & Conversions

ReplayPRO automatically converts all revenue data to your store's currency for consistent reporting.

Exchange rates update daily
Minor variations may occur due to rate fluctuations

Timezone

Shop Timezone

Automatically synced from your Shopify store settings. Used as the default for all time-based features.

Analytics Timezone

Override the timezone used for analytics filtering:

"Today" and "Yesterday" calculations
Date range filters
Activity timestamps

Select a specific timezone or leave empty to use your shop's default.

Saving Changes

Changes are saved automatically when you modify settings. Look for the Save Bar at the bottom of the screen to confirm changes are pending, then click Save to apply.