Surveys & Feedback
Collect valuable feedback directly from your visitors and customers. Surveys help you understand customer satisfaction and gather insights to improve your store.
Coming Soon
We're working hard to bring you powerful survey tools. Soon you'll be able to:
- Collect NPS scores - Measure customer loyalty with Net Promoter Score surveys
- Gather feedback - Ask visitors about their experience
- Get insights - Understand what visitors think about your products and service
Planned Features
Survey Types
- NPS (Net Promoter Score) - "How likely are you to recommend us?"
- CSAT (Customer Satisfaction) - Rate satisfaction on a scale
- CES (Customer Effort Score) - Measure ease of experience
- Custom Questions - Create your own questions
Targeting Options
Show surveys to specific visitors:
- After purchase
- On cart abandonment
- After browsing X pages
- To returning visitors
- On specific pages
Survey Triggers
Control when surveys appear:
- Exit intent
- Time on page
- Scroll depth
- Page load
Response Analytics
Analyze survey results:
- Response rates
- Score distributions
- Trends over time
- Segment comparisons
Stay Tuned
We're actively developing this feature. Check back soon for updates!
In the meantime, you can:
- Watch session recordings - See exactly how visitors interact with your store
- Review visitor profiles - Understand individual visitor journeys
- Check analytics - Identify patterns in visitor behavior
Related Topics
- Analytics - Understand visitor behavior
- Visitors - Individual visitor insights
- Session Recordings - Visual feedback on user experience